If you see the message "Our service cannot be used to purchase this item as it does not meet our quality standards", on Mercari or Rakuten Rakuma, this indicates that our security system has determined the item poses a high transaction risk.

Specifically, restrictions are imposed based on certain criteria, such as the seller having fewer than 5 total ratings.

To ensure your peace of mind, we cannot provide individual assistance or lift restrictions on items detected as risky by our security system.

Please understand this in advance.

However, if another seller has enough positive feedback, the same item may become available for purchase.

Therefore, we kindly ask that you also check items listed by other sellers.