- Can I cancel my order?
- Will I be refunded if my order is canceled?
- How can I check the status of price quotations/orders?
- Can I buy pre-order items?
- How do I determine if a seller is trustworthy?
- My Rakuten Rakuma Order Has Not Shipped Yet. What Should I Do?
- My JDirectitems Fleamarket Order Has Not Shipped Yet. What Should I Do?
- My Mercari Order Has Not Shipped Yet. What Should I Do?
- My JDirectitems Auctions Order Has Not Shipped Yet. What Should I Do?
- Can I cancel a sniper bid?
How to order / cancel / check status
Coupons / Deposit / Points
Flea Market Orders (Mercari / Rakuten Rakuma)
JDirectItems Auction
- Explanation JDirectItems Auction specific terms
- If I purchase multiple items from the same seller, can the payment fee and domestic shipping fee be combined?
- What does the error message "This bid exceeds the monthly auction spend limit." mean?
- Why was my bid unsuccessful despite it being the highest bid?