Order status is not updating

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Typically, we process orders within one day after confirming payment of the charge 1. 

However, on flea market sites like Rakuten Rakuma, some items require the seller's approval before purchase.


After confirming payment of the charge 1, our staff will submit a purchase request. 

If there is no response from the seller, the order will remain in "order processing pending" status.


If the transaction cannot be initiated due to reasons such as non-approval or item being out of stock on the flea market site, the order will be canceled and refunded within 10 business days.

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