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Click on the "Mercari JP" or "Rakuten Rakuma" tab on FROM JAPAN's top page. Then, either select a category on the left side or enter a keyword in the search bar to search for items. After reviewing the item description and images, add the item to your cart and complete the charge 1 payment (itemprice). Our staff will then place the order on your behalf.
Last Updated: 2025-07-17 15:47:41 +0900
Rakuten Rakuma automatically provides a free authentication service for certain eligible products. Because of this, the delivery process from the seller differs from that of regular products. Differences to regular process without authentification service Regular process: After purchase, the item is delivered directly to our Tokyo distrubution center. Process with authentication: After purchase, the item sent to an authentication service. After authentication, the item is sent to our Tokyo distrubution center * If the product is determined to be counterfeit, the order will be canceled, and you will receive a refund. * The authentication service does not provide product images. * The authentication service itself is free, and no additional shipping fees or service charges apply. Estimated item arrival time Authentication takes approximately 1 to 3 days. In total, it may take up to two weeks for the product to arrive at our distrubution center after purchase. * The timeline may vary depending on the seller's shipping schedule. How to Check if an item will be selected for authentication Currently, we are unable to display on the From Japan item page whether an item will be subject to authentication. However, if you check the original item page, if you can see the characters 鑑定を経由してお届けしま, this means that the item is eligible for item authentication. Other Notes You cannot request or opt out of the authentication service. The eligibility criteria follow Rakuten Rakuma’s regulations. Products from official shops are not subject to authentication.
Last Updated: 2025-07-17 15:51:05 +0900
Unfortunately, it is not possible to follow seller accounts in order to receive updates on new listings. This feature is only available on the original shopping site or flea market platform. However, you can still check the list of items a seller has posted by following these steps: Please paste the product page URL into the product page or search bar on our website to search. The seller/store name will be displayed on the product page. By clicking on the seller/store name, you will be directed to a page showing all listings from that particular seller/store.
Last Updated: 2025-07-17 15:53:04 +0900