At FROM JAPAN, you can choose either DDU shipping (duties and customs fees paid upon delivery) or DDP shipping (duties and customs fees paid in advance), depending on the destination and shipping method.

Please check here for details about the DDU/DDP options.

⚠️ Please note that as of February 2026, all shipments to the United States via FedEx will be sent as DDP only. For DDU you can select a different delivery carrier. 

Delivery Carrier（USA Specific）

FROM JAPAN uses the following carriers for international shipments to the US:

• FedEx

• DHL

• UPS

Please note that payment methods and notification procedures differ depending on the carrier.

Timing and Payment Method for Import Duties & Fees

• The carrier will contact you by email, SMS, phone, or at the time of delivery.

• Please follow the instructions provided to complete payment either online or at the time of delivery.

• If payment is not completed, the shipment may be held, delayed, returned, or discarded.

How to Confirm Payment Methods by Carrier

Please check the official pages below for the latest information on each carrier’s payment methods.

• FedEx

How to Pay Duties and Taxes

https://www.fedex.com/en-us/customer-support/faqs/fedex-account/billing/how-can-i-pay-duties-and-taxes-if-i-dont-have-a-fedex-account.html

• UPS

Billing and Payment Information
https://www.ups.com/us/en/business-solutions/ups-billing

• DHL

Paying Your DHL Invoice (US Imports)
https://www.dhl.com/discover/en-us/ship-with-dhl/start-shipping/paying-your-dhl-invoice 

Important Notes

• This information applies only to shipments destined for the United States.

• Whether duties and customs fees are charged, as well as the amount, is determined by the nature and value of the goods and by U.S. Customs.

• When sending DDU, FROM JAPAN does not pre-determine duties or customs fees, nor do we make payments on behalf of customers.

• For the most accurate and up-to-date information, please refer to the official website of each carrier.