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Customs duties may be applied based on the item and the country. In addition to the fees charged by us, further customs duties might be charged by the government.  Customs procedures and the payment of customs duties are the responsibility of the importer (customer). Currently, there are numerous changes occurring in the US. We always recommend checking with your local authorities for the most current information. However, we can share the information we have, as of now: Latest Updates: 19 May 2026 - As per a ruling issued regarding additional US tariffs, various parties are currently confirming their response policies. We are aware of this matter, but as we have not yet received official guidance from each shipping company, we are unable to provide information regarding whether refunds are applicable, how refunds will be processed, or when they will be issued. We will contact affected customers as soon as we receive an official announcement or additional information from the shipping companies, so we ask for your patience until that time. 18 Mar 2026 - Delivery by UPS to the USA under DDP terms (Delivery Duty Paid) introduced by From Japan. 2 Mar 2026 - Delivery by UPS to the USA under DDP terms (Delivery Duty Paid) introduced by From Japan. 24 Feb 2026 - As per an executive order, shipments from all countries, including Japan, are subject to a 10% tariff. This is in addition to any existing ad valorem duties, which are payable, the same as before. 24 Feb 2026 - As per the verdict released by the US Supreme Court, the above mentioned 15% reciprocal (IEEPA) tariffs were judged to be illegal and will no longer be applied by US Customs & Border Control. 18 Feb 2026 - Delivery by FedEx to the USA under DDP terms (Delivery Duty Paid) introduced by From Japan. We also suspend FedEx delivery under DDU terms for the USA. See here for more information. 4 Sep 2025 - An update to the US - Japan Trade Agreement has been made, but the date of implementation is unclear. Details can be found here, but the below may be of particular interest: Previously, ad valorem duties had been applied on top of the 15% reciprocal tariff. With this update, only the higher of either ad valorem duties OR 15% reciprocal tariff will be applied. 27 Aug 2025 - Japan Post has suspended postal services to the US. The below options are still available: FedEx (from 17th Feb 2026 DDP only) DHL UPS  22 Aug 2025 - ECMS is temporarily halting services to the US except when sending via DDP (duties/taxes prepaid). We currently do not offer this option, and so cannot currently provide delivery via ECMS. Information As of 15 Aug 2025 Below is a simplified overview of changes regarding how tariffs will be applied to customers importing into the US.  BEFORE De Minimis treatment was applied for imports into the US, meaning packages valued under 800 USD were not subjected to any taxes.  For packages valued at 800 USD or more, tariffs/taxes were applied in accordance with existing US/Japan trade regulations. These charges are payable by the importer (customer) upon the item’s arrival.  AFTER Effective from 29 August 2025, the De Minimis treatment has been suspended. This means that all packages, regardless of value, will incur applicable tariffs/taxes. These charges are payable by the importer (customer) upon the item’s arrival.  New tariff rates were implemented on 7 Aug 2025. The new baseline tariff rate for Japanese goods entering the US is 15%. These charges are payable by the importer (customer) upon arrival of the item.  The above is a baseline tariff. So we would expect this amount to be due as a minimum. However, some types of items, such as some clothing, car parts, etc., may face rates above 15%. These charges are payable by the importer (customer) upon the item's arrival. We can try to provide more guidance on this when we have more information.  Same as before, shipping via DHL & UPS under DDU terms will likely incur brokerage fees. These charges are payable by the importer (customer) upon the item's arrival. Shipping via FedEx/ECMS/UPS under DDP terms, these fees will be included in the charge 2 payment.  GENERAL INFO When sending under DDU terms with UPS or DHL payment of Import duties, fees and taxes will be required to be paid directly from you, to the delivery company. Please also note:  How tariffs/taxes are calculated and levied is determined by the delivery company. We have no influence over this.  We do not have information on how each delivery company will implement these tariffs. For further details, we recommend contacting your local delivery company office. We will provide updates if more information becomes available.  If payment of duties/taxes is not completed, and your package is returned, a refund cannot be provided for already incurred costs. We can of course assist in re-shipment of returned packages; however please note that this will incur re-shipping costs, as well as payment of the original duties/taxes that will have been paid for by the delivery carrier to customs.  From February 2026, we can offer sending under DDP terms to the US with delivery via FedEx / ECMS / UPS. This means you will be able to pay for Import duties & fees in the charge 2 payment, and payment will not be required upon item arrival. 

Last Updated: 2026-06-01 13:32:58 +0900

While usually in the background and you do not see them, if dealing with payment of duties/tariffs in your country, you may come across these terms.  When shipping internationally, the terms DDU (Delivered Duty Unpaid) and DDP (Delivered Duty Paid) are used to describe who is responsible for paying customs duties, taxes, and handling fees when goods arrive in the destination country.  Here’s what you need to know: What is DDU? Delivered Duty Unpaid (DDU) means the seller delivers the goods to the buyer’s country, but the buyer is responsible for paying all import duties, taxes, and customs clearance fees. The seller covers: transport to the destination country (with From Japan, you make payment for shipping in the charge 2 payment). The buyer covers: customs clearance, duties, taxes, and any extra local charges. In short: the buyer pays the import fees upon arrival. What is DDP? Delivered Duty Paid (DDP) means the seller takes full responsibility for delivering the goods to the buyer, including paying all customs duties and taxes. The seller covers: shipping, customs clearance, duties, and taxes. (With From Japan, you make payment for shipping in the charge 2 payment) The buyer covers: nothing extra beyond the purchase price. In short: the seller pays the import fees upfront (and charges the import fees to the buyer directly). At From Japan, depending on destination and shipping method, we provide the option to ship under DDU or DDP terms.  Depending on your choice, all import fees will be paid to the delivery carrier upon arrival. The carrier acts as the customs broker for your shipments by default (DDU). Alternatively, can pre-pay these in the Charge 2 payment, along with international shipping and other fees (DDP).  See here for more information about how you can complete your payments and our DDU/DDP options: DDP (Delivered Duty Paid) Shipping – Service Update How to pay for FedEx/UPS/DHL Import Duties and Fees (USA only)

Last Updated: 2026-02-17 12:28:51 +0900

At FROM JAPAN, you can choose either DDU shipping (duties and customs fees paid upon delivery) or DDP shipping (duties and customs fees paid in advance), depending on the destination and shipping method. Please check here for details about the DDU/DDP options. ⚠️ Please note that as of February 2026, all shipments to the United States via FedEx will be sent as DDP only. For DDU you can select a different delivery carrier. Delivery Carrier（USA Specific） FROM JAPAN uses the following carriers for international shipments to the US: FedEx (Only DDP) DHL (Only DDU) UPS (Both DDP and DDU) Please note that payment methods and notification procedures differ depending on the carrier. Timing and Payment Method for Import Duties & Fees The carrier will contact you by email, SMS, phone, or at the time of delivery. Please follow the instructions provided to complete payment either online or at the time of delivery. If payment is not completed, the shipment may be held, delayed, returned, or discarded. How to Confirm Payment Methods by Carrier Please check the official pages below for the latest information on each carrier’s payment methods. FedEx How to Pay Duties and Taxes https://www.fedex.com/en-us/customer-support/faqs/fedex-account/billing/how-can-i-pay-duties-and-taxes-if-i-dont-have-a-fedex-account.html UPS Billing and Payment Information https://www.ups.com/us/en/business-solutions/ups-billing DHL Paying Your DHL Invoice (US Imports) https://www.dhl.com/discover/en-us/ship-with-dhl/start-shipping/paying-your-dhl-invoice  Important Notes This information applies only to shipments destined for the United States. Whether duties and customs fees are charged, as well as the amount, is determined by the nature and value of the goods and by U.S. Customs. When sending DDU, FROM JAPAN does not pre-determine duties or customs fees, nor do we make payments on behalf of customers. For the most accurate and up-to-date information, please refer to the official website of each carrier.

Last Updated: 2026-06-05 17:37:58 +0900

FROM JAPAN has started a limited release of DDP (Delivered Duty Paid) shipping. This means that for eligible shipments, import duties and taxes can be prepaid at checkout so no additional payment is required upon delivery. ⚠️Limited Release - February 2026 (from 18th February) Our DDP service is currently available for shipments to the United States sent via FedEx/ECMS/UPS only.  We will be expanding this service to additional countries and carriers in the future. TABLE OF CONTENTS What Is DDP? Scope Change Why DDP Is Required & Its Benefits How Import Duties & Taxes Are Calculated How Does DDP Work? How Much Do Import Duties Cost? US-Specific Information How DDP Charges Appear (Charge 2) Can I see a detailed breakdown? Frequently Asked Questions Important Notes Need More Help? What Is DDP? DDP (Delivered Duty Paid) means that import duties and taxes are paid in advance before shipment. For a full explanation, please refer to the following article: Understanding the difference between DDU and DDP Scope DDP shipping currently applies only to the following shipments: Destination: United States Shipping method: FedEx/ECMS/UPS Shipments outside of this scope will continue to be shipped under DDU (Delivered Duty Unpaid) terms. Change For shipments within the scope above: Before: DDU (duties/taxes paid by the customer after arrival) After: DDP (duties/taxes prepaid at checkout)* This change is intended to reduce delivery delays and unexpected charges after shipment. ⚠️ A DDU option is still available for UPS shipments. Why DDP Is Required & Its Benefits Due to recent changes in customs enforcement and carrier handling procedures, many destinations now require prepayment of duties and taxes to ensure smooth delivery. Using DDP helps to: Prevent packages from being held by customs Avoid unexpected payment requests from carriers Reduce delivery delays caused by customs processing Avoid high courier processing or brokerage fees Provide clearer costs upfront This applies regardless of item value. How Import Duties & Taxes Are Calculated Import duties and taxes are not a fixed percentage. They are calculated based on factors such as: HS (Harmonized System) codes Item category and material Country of origin Declared value Local customs regulations Because of this, the final amount may differ by item, even within the same shipment. US-Specific Information For US-bound shipments, additional tariffs or taxes (such as IEEPA-related measures) may apply depending on the item category. You can check estimated US import tariffs by HS code using the following tool: https://tariffs.flexport.com/ ⚠️ This tool is for reference only. The amount charged in the Charge 2 may vary. How Does DDP Work? When you ship your package with a DDP (Delivered Duty Paid): At checkout, we calculate the estimated import duties and taxes based on your package value and contents You pay these fees upfront, along with your shipping costs Your package clears customs quickly without delays You receive your package with no additional charges to pay ⚠️ Even when duties and taxes are paid, product-specific import documentation may still be required to clear customs and must be submitted by the recipient. How DDP Fees Are Displayed (Charge 2) DDP related charges are split into 2 sections: "Import Duties and Fees" and "Export Clearance Fee".  See details for each of these below: What is included in "Import Duties and Fees" and how is it calculated?  What is "Export Clearance Fee" and how is it calculated? Can I check the breakdown? At this time, the following applies: The breakdown cannot be displayed automatically However, you can request it via the dedicated form: https://forms.fromjapan.co.jp/en/ddpbreakdown Once your request is submitted, our staff will review it and respond within 48 hours. We are currently working on an upcoming update that will allow you to view the breakdown directly from your account. Frequently Asked Questions Is DDP mandatory? For shipments within the current scope (US + FedEx/ECMS), DDP is required.  For the US, see below for a breakdown of currently available shipping methods: Shipping Method FedEx  UPS DHL ECMS Japan Post DDP Availability ✅ ✅ ✖ ✅ ✖ DDU Availability ✖ ✅ ✅ ✖ ✖ What if I refuse to pay DDP fees? Shipments that require DDP cannot be shipped without prepayment of customs duties and fees. Will I have to pay any extra customs duties or fees when receiving my item? No. With DDP shipments, we will calculate and charge these fees in advance. Should there be a difference between the amount charged by customs in your country and the amount we charge you, we will not ask you to cover the extra payment. Conversely, we will also not be able to offer any refund.  Does DDP guarantee customs clearance? No. DDP covers payment of customs duties and fees, but customs inspections may still occur, and prohibited or restricted items may be rejected. Important Notes DDP fees are calculated based on available customs data at the time of shipment Duty and tax rules may change without notice Always declare accurate item values and descriptions Check prohibited and restricted items before shipping Need More Help? If you have questions about DDP or Charge 2 fees, please contact Customer Service. We’re here to help ensure your international shopping experience goes smoothly. Related Resources: Shipping Fee Simulator US Customs (Latest) How to pay tariffs/duties with FedEx, DHL, and UPS  Understanding the difference between DDU and DDP

Last Updated: 2026-04-07 15:46:08 +0900

Overview Beginning July 8, 2026, the U.S. Consumer Product Safety Commission (CPSC) will strengthen its product safety review process for certain products imported into the United States. As a result, some products shipped to the United States may be subject to additional customs inspections, requests for information, or longer customs processing times. In particular, shortly after these changes take effect, determining whether products are subject to the new requirements and completing customs review may take longer than usual. What does this mean for FROM JAPAN customers? Customers importing items into the United States may experience: Additional customs processing or clearance delays Requests from shipping carriers or customs authorities for information about imported products Additional import compliance requirements for certain products In some cases, shipment returns or other customs-related actions if import requirements cannot be met Will this affect all shipments? Not necessarily. The impact of these requirements depends on factors such as the product type, condition of the item, and applicable U.S. import regulations. Catagories covered by CSPC cover, but are not neccessarily limited to, the below: Product CategoryExamples Children's Products Toys and games, cribs, bassinets, strollers, playground equipment, children's clothing and sleepwear, child car seats, baby carriers, high chairs, etc. Household Goods and Furniture Furniture (e.g. sofas, mattresses, dressers, bunk beds), rugs, carpets, window coverings, portable fuel containers, candles, etc. Electrical and Electronic Products Power adapters and chargers, portable lighting products, small household appliances, battery-powered consumer products, etc. Home Improvement and Recreational Products Ladders and step stools, sports and recreational equipment, outdoor grills and related consumer products, etc. Textiles and Apparel Regulated by CPSC Flammable fabrics, upholstered furniture materials, etc. Customs authorities and shipping carriers ultimately determine whether additional information or documentation is required. Can FROM JAPAN provide compliance certificates or testing documentation? No. We are a purchasing and forwarding service and we are unable to provide product safety certificates, laboratory testing reports, manufacturer declarations, or other compliance documentation that may be required for importation into the United States. Customers are responsible for ensuring that imported items comply with the laws and regulations of their destination country. How does FROM JAPAN handle customs declarations? We will continue to prepare customs declarations based on the information available for each shipment and will ensure that shipment contents are described as accurately as possible. This means we will provide an item description, and HS Code, but no further documentation can be provided by us.  We cannot alter item descriptions, product classifications, or customs declarations in a manner that would misrepresent the contents of a shipment. If an inaccuracy is identified, we may review and correct the information where appropriate. What should I do if I am contacted by a carrier or customs authority? If FedEx, DHL, UPS, U.S. Customs, or another relevant authority contacts you regarding customs clearance, we recommend responding promptly to avoid unnecessary delays. Will FROM JAPAN make any changes in response to these requirements? We are actively monitoring the implementation of the new regulations and will continue to make operational adjustments where necessary. Additional guidance may be published if there are significant developments affecting shipments to the United States. Further Information For an overview of the new U.S. Consumer Product Safety Commission (CPSC) eFiling requirements and their potential impact on imports into the United States, customers may find the following FedEx guide helpful: https://www.fedex.com/content/dam/fedex/apac-asia-pacific/downloads/fedex-cpsc-overview-en-gu.pdf Please note that this document is provided by FedEx for informational purposes. Import requirements are determined by the relevant U.S. authorities and may change over time.

Last Updated: 2026-06-26 17:58:45 +0900