When your international shipment arrives in the US, customs may require you to pay duties and taxes before the package can be delivered. Each of our carriers to the US (FedEx, DHL, and UPS), has its own process for collecting these fees.

This information is US specific. 

We advise also checking the website of the carrier in your country for the most accurate information. 

Here’s how you can handle payments quickly and securely:

FedEx

https://www.fedex.com/en-gb/customer-support/faq/duties-taxes-imported-goods/paying-duties-taxes/how-to-pay-duties-taxes.html

UPS

https://www.ups.com/us/en/business-solutions/ups-billing

DHL 

https://www.dhl.com/discover/en-my/logistics-advice/import-export-advice/All-You-Need-to-Know-About-US-Import-Tax-and-Duties#:~:text=Duties%20and%20Taxes%20Payment%20Method