How many days does it take from purchase to delivery?

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Domestic shipping (Time after seller sends the item, for it to arrive at our distrubution center)

Approx. 2-3 days

* Pre-order items and items shipping from Hokkaido or Okinawa may differ

* The number of days a seller takes to dispatch an item will differ from seller to seller

International shipping (Time taken for item to arrive with you after dispatch from our distrubution center)

Time will differ depending on delivery method.

　　　All shipping methods other than International Small Packets (Airmail, SAL, Surface Mail) include a tracking service.

　　　After your package is shipped, you will receive an automatic email from FROM JAPAN confirming shipment, and it will also include your tracking number.

Estimated Arrival Times by Delivery Method *1

Delivery Method	FedEx (Priority)	FedEx (Economy)	DHL	Japan Post (EMS)	UPS
Estimated Arrival Date	1-3 Days	3-7 Days	3-7 Days	3-7 Days	7-14 Days

Delivery Method	SF Express	ECMS	Japan Post (International Parcel)	Japan Post (Surface Mail)	Japan Post (Small Packet *2)	International ePacket Light
Estimated Arrival Date	7-14 Days	7-14 Days	14-30 Days	1-3 Months	1.5-3 Months or more	14-30 Days

*1 The above timeframes are only estimates. Delivery may be delayed depending on customs procedures in the destination country/region and the carrier's circumstances. Delivery within these timeframes is not guaranteed.

*2 Notes on International Small Packet Shipping (Airmail, SAL, Surface Mail):
* These shipping methods are the lowest priority among postal services. Since delivery relies on available space on planes or ships, it may take a long time and carries a higher risk of loss, so we do not recommend them.
* International Small Packets do not include tracking services.
* For shipments where a tracking service cannot be purchased, we cannot investigate delivery status or provide compensation in case of loss.
* Items with a total value of 30,000 yen or more cannot be shipped using the Small Packet service.

*3 Notes on International ePacket Light:
* Items with a total value of 10,000 yen or more cannot be shipped using the International ePacket Light service.
* When using the International ePacket Light service, tracking services may not be available depending on the situation in the destination country.
* We cannot request investigations for International ePacket Light shipments to the United States.
* Except for shipments destined for the United States, due to system limitations of Japan Post, it is not possible to investigate the delivery status of packages sent via International ePacket Light after two weeks from the date of shipment.
* Even if a package sent via International ePacket Light is undelivered or lost, compensation cannot be provided.