If you have the URL of the item you want to purchase. 

First, check the URL you have is the item page from which an order can be placed (it should include the button to place an order or add the item to a shopping cart). You then simply enter the URL into the search bar at the top of the page. An order form will be generated for you to fill in the a few other details and then complete your order. 

* Please do not use the URL of the shopping cart. As it is not possible for us to see the contents of a shopping cart only. Please order using the item page URL instead. 

* Please note that we cannot provide a quote based solely on an item introduction page.

If you only know the keyword or item name. 

Enter keywords or the item name in the search bar at the top of our homepage.

If you want to search within a specific site, you can make it easier by selecting the relevant tab or setting search filters after the initial search.

As long as the cart button is displayed on our site, you can add the item to your cart and proceed with the payment.

If a manual quotation form appears after searching, please fill out the required fields and submit a quotation request.

Our team will process the quotation within one business day. 

* If you wish to purchase multiple items from the same site, you can add all the items to your cart and proceed with the payment together once everything is in the cart.

You can check the service fees for using FROM JAPAN and any applicable charges here.

You can also check the list of international prohibited items here.