Member Rank & Benefits

Your From Japan member rank is assigned based on the total value of purchases made within the past year. Depending on your rank, you can enjoy benefits such as discounts on international shipping, point rewards, and even concierge services. The benefits and conditions for each rank are as follows: Rank Benefit/Reward Minimum Purchase Requirement Black 10％ OFF International Shipping Point rewards Concierge Service Annual Charge 1 total of over 5,000,000 JPY Platinum 10％ OFF International Shipping  Annual Charge 1 total of over 400,000 JPY Gold 5％ OFF International Shipping Annual Charge 1 total of over 100,000 JPY Green 3％ OFF International Shipping Annual Charge 1 total of over 40,000 JPY Regular Member None Annual Charge 1 total of less than 40,000 JPY *  Fuel surcharges and shipments sent via Japan Post's Small Packet service (Airmail, SAL, and Surface Mail) are not eligible for international shipping discounts. * Membership ranks are updated twice a month, on the 1st and 16th, based on your shipping order history from the past year. * Point rewards for black rank members is 200 points rewarded per 500 yen Plan Fee (Only available on FROM JAPAN) For more information about member ranks, please check the following:  How to check your member rank How can I find out when my rank will be upgraded?

Last Updated: 2025-07-17 16:32:19 +0900

You can check your current membership rank from the "My Account" page. After logging, the "My Account" will appear. From here you can view your current rank and the purchase amount required to reach the next rank in the "Member Rank" section. If you are already logged in, click on "My Account TOP" to access your membership rank information. Additionally, when you achieve a new rank, you will be notified via email sent to your registered email address, so please make sure to check your emails as well. For more information about member ranks, please check the following:  What is member Rank? How can I find out when my rank will be upgraded?

Last Updated: 2025-07-17 16:33:02 +0900

You can check your current rank and what your rank will be in the next update on your "My Account" page. (See details here.) To help you understand how your rank is calculated and estimate your future rank, we will explain the rank calculation system. 目次 Basic Rules Calculating applicable time period Check your order (Charge 1 total value) history Basic Rules Membership ranks are updated twice a month, on the 1st and 16th. Rankings are calculated based on the total order amount (Charge 1 total) of completed orders shipped over the past year. This one-year applicable period shifts slightly with each update. Calculating applicable time period The method for calculating the target period is as follows: Update Day Start date  of applicable period End date  of applicable period 01 Jan (2 years Prior) 16 Nov (Previous Year) 15 Nov 16 Jan (2 years Prior)   01 Dec (Previous Year)  30 Nov 01 Feb (2 years Prior)  16 Dec (Previous Year)  15 Dec 16 Feb (Previous Year)  01 Jan (Previous Year)  31 Dec 01 Mar (Previous Year)  16 Jan (Current Year)  15 Jan 16 Mar (Previous Year)  01 Feb (Current Year)  31 Jan 01 Apr (Previous Year)  16 Feb (Current Year)  15 Feb 16 Apr (Previous Year)  01 Mar (Current Year)  28 Feb 01 May (Previous Year)  16 Mar (Current Year)  15 Mar 16 May (Previous Year)  01 Apr (Current Year)  31 Mar 01 Jun (Previous Year)  16 Apr (Current Year)  15 Apr 16 Jun (Previous Year)  01 May (Current Year)  30 Apr 01 Jul (Previous Year)  16 May (Current Year)  15 May 16 Jul (Previous Year)  01 Jun (Current Year)  31 May 01 Aug (Previous Year)  16 Jun (Current Year)  15 Jun 16 Aug (Previous Year)  01 Jul (Current Year)  30 Jun 01 Sep (Previous Year)  16 Jul (Current Year)  15 Jul 16 Sep (Previous Year)  01 Aug (Current Year)  31 Jul 01 Oct (Previous Year)  16 Aug (Current Year)  15 Aug 16 Oct (Previous Year)  01 Sep (Current Year)  31 Aug 01 Nov (Previous Year)  16 Sep (Current Year)  15 Sep 16 Nov (Previous Year)  01 Oct (Current Year)  30 Sep 01 Dec (Previous Year)  16 Oct (Current Year)  15 Oct 16 Dec (Previous Year)  01 Nov (Current Year)  31 Oct Check your order (Charge 1 total value) history Once you know the applicable period, you need to check your order history (Charge 1 total value) within that period. As shown below, after logging in and heading to "My Account", select "Shipment History," where you can filter by shipment date and view the total Charge 1 value: １．First, enter the start date and end date of the target period in the format "YYYYMMDD." ２．After clicking "Search," you can check the total value (Charge 1 value) for that period as shown below: For more information about member ranks, please check the following:  What is a member rank? How to check your member rank?

Last Updated: 2025-07-17 16:33:44 +0900

The From Japan concierge service is a special benefit offered exclusively to our Black Rank Members. Our concierge service is designed to provide various types of support tailored to the needs of our highest ranked customers. While we cater to the individual needs of each customer in a variety of ways, here are a few examples of the support we offer: Priority Support: We prioritize responses to your inquiries. Special Packaging: We can consider offering packaging methods tailored to your specific needs. Other Request Handling: We are flexible in accommodating special requests related to product consultations or the purchasing process.

Last Updated: 2025-07-17 16:34:55 +0900