Customs duties may be applied based on the item and the country.

In addition to the fees charged by us, further customs duties might be charged by the government. 

Customs procedures and the payment of customs duties are the responsibility of the importer (customer).

Currently, there are numerous changes occurring in the US. We always recommend checking with your local authorities for the most current information. However, we can share the information we have, as of now:

Latest Updates:

• 22 Aug 2025 - ECMS is temporarily halting services to the US except when sending via DDP (duties/taxes pre-paid). We currently do not offer this option, and so cannot currently provide delivery via ECMS.
• 27 Aug 2025 - Japan Post has suspended postal services to the US. The below options are still available:
  • FedEx (from 17th Feb 2026 DDP only)
  • DHL
  • UPS 
• 4 Sep 2025 - An update to the US - Japan Trade Agreement has been made, but date of implementation is unclear. Details can be found here but the below may be of particular interest:
  • Previously ad valorem duties had been applied ontop of the 15% reciprocal tariff. With this update, only the higher of either ad valorem duties OR 15% reciprocal tariff  will be applied.
• 18 Feb 2026 - Delivery by FedEx to the USA under DDP terms (Delivery Duty Paid) introduced by From Japan. We also suspend FedEx delivery under DDU terms for the USA. See here for more information.

Information As of 15 Aug 2025

Below is a simplified overview of changes regarding how tariffs will be applied to customers importing into the US. 

BEFORE

• De Minimis treatment was applied for imports into the US, meaning packages valued under 800 USD were not subjected to any taxes. 
• For packages valued at 800 USD or more, tariffs/taxes were applied in accordance with existing US/Japan trade regulations. These charges are payable by the importer (customer) upon the item’s arrival. 

AFTER

• Effective from 29 August 2025, De Minimis treatment has been suspended. This means that all packages, regardless of value, will incur applicable tariffs/taxes. These charges are payable by the importer (customer) upon the item’s arrival. 
• New tariff rates were implemented on 7 Aug 2025. The new baseline tariff rate for Japanese goods entering the US is 15%. These charges are payable by the importer (customer) upon arrival of the item. 
• The above is a baseline tariff. So we would expect this amount to be due as a minimum. However, some types of items, such as some clothing, carparts, etc may face rates above 15%. These charges are payable by the importer (customer) upon the item's arrival. We can try to provide more guidance on this when we have more information. 
• Same as before, shipping via DHL & UPS will likely incur brokerage fees. These charges are payable by the importer (customer) upon the item's arrival. Shipping via FedEx under DDP terms, these fees will be included in the charge 2 payment. 

GENERAL INFO

• When sending under DDU terms with UPS or DHL payment of Import duties, fees and taxes will be required to be paid directly from you, to the delivery company. Please also note: 

• How tariffs/taxes are calculated and levied is determined by the delivery company. We have no influence over this. 
• We do not have information on how each delivery company will implement these tariffs. For further details, we recommend contacting your local delivery company office. We will provide updates if more information becomes available. 
• If payment of duties/taxes is not completed, and your package is returned, a refund cannot be provide for already incurred costs. We can of course assist in re-shipment of returned packages, however please note that this will incur re-shipping costs, as well as payment of the original duties/taxes that will have been paid for by the delivery carrier to customs. 

• From February 2026, we can offer sending under DDP terms to the US with delivery via FedEx. This means you will be able to pay for Import duties & fees in the charge 2 payment, and payment will not be required upon item arrival.